As a digital transformation consulting company, we actively support you and navigate you through all steps of this change.
In order for your company to adapt to these cultural changes, it is important to understand your company's starting position before applying new digital technologies and, consequently, to analyze the entire value chain.
With an expert team of software developers and management specialists adapted to your company, we develop a strategy together with you. Special care is taken to ensure that your existing business processes are seamlessly integrated with the new requirements to be implemented.
To further refine your digital skills and capabilities, our digital transformation consulting team also includes data analysts and information architects with valuable insights into your business, market, and customer behavior. Together with you, our marketing department and the UX designers, the individual steps, features and requirements for the project to be realized can be defined and defined in a clearly structured, timed catalog of requirements.
Using the Scrum method with weekly sprints and the Jira ticketing system, you can then determine at any time which phase your digital transformation project is in. You can also ensure that your project is on time and within budget, interactively providing feedback at all times and actively participating in the process.
Agile not only leads the way in the process of your digital business transformation, but also in your management. Because innovative restructuring also creates new roles and functions that promote both your employees and your processes.
For example, mobile and collaborative work can now be carried out completely independently of space and time. Every employee (authorized to his or her areas) can now easily and quickly access files and work, exchange information at the same time and is always kept up to date with the latest version.
As far as this operational flexibility, the virtual maintenance and the administration of your company are concerned, we are at your and your employees' side in an advisory capacity. Before and during the individual changes, you and your team will be instructed step by step so that you are well informed and well trained by the end of the project to continue working independently.
Your success is our drive shaft and we see it as our central task to simplify business processes and to design them interface-free and in some cases even to automate them using intelligent technologies. Your satisfaction and that of your customers is the be-all and end-all of sustainable project planning for us.
Another major advantage of digital transformation consulting is the data-driven approach. Information and points of contact with your customers can be collected and processed for both quantitative and qualitative analyses. The systematic evaluation of the statistical data can in turn provide new insights, find innovative paths and avoid risks.
As a management consultancy for digital transformation, we will work with you from the outset to define data-based, and therefore measurable, goals that you can pursue throughout the process. The verifiable key performance indicators, KPIs, can be inspected from an analytical point of view, but are a valuable source of your success, especially with regard to entrepreneurial, technical and, above all, customer-oriented approaches. KPIs are success factors for risk profiling and for controlling current and future events and customer contact experiences.
One of the most important goals in digital transformation consulting is to meet or exceed the expectations and needs of your customers in order to build sustainable value and trust in your business.
It is important to create a user-friendly UX design. On the one hand, your customers and prospective customers not only experience a pleasant and intuitive experience, but experience and find all the information and content they were looking for through the simple handling of your digital product, or they are now familiarized with it.
New technologies and versatile channels make it much easier to get in touch with potential customers than with traditional marketing measures. You can observe the entire course of your customers, i.e. the customer journey, and understand strengths as well as weaknesses, risks and opportunities.
By using the right software, strategic data analysis and an outstanding UX design, you can accompany the customer from the first phase of attention to the decision, the purchase process and the post-purchase phase on his journey and pursue the desired interests in a targeted manner.
Thanks to the expertise of our team and years of experience, B-works can present you with various marketing instruments, optimize sales processes and present the effectiveness and measurability of your measures in a comprehensible manner. From the care and support of new prospective customers, through the conversion to the customer and the resulting trust, we help to analyse the individual behaviour patterns correctly, to involve your customers and to accompany them interactively.
The quality of interaction with your customers is, in addition to data collection, an essential factor in promoting the value and efficiency of your company, as more than just valuable information can be crystallized by gaining feedback from the active participants.
Contact us, we will accompany you on the path of digital transformation consulting.