Digital Transformation Consulting in South Tyrol

B-works: Sustainable & innovative digital trans­formation consulting in South Tyrol

As a management consultancy with market experience for digital transformation in South Tyrol, we are at your side energetically and competently and accompany you through all processes of digital change. 

In order for your company to best manage the adaptation to this cultural change, it is necessary to understand your company's starting position and analyze the entire value chain before using new digital technologies. 

With a team of software engineers and management specialists perfectly tailored to your company, we work with you to develop a suitable strategy. We take great care to ensure that your existing business processes are seamlessly integrated with the new requirements to be implemented. 

In order to refine your digital possibilities and competences, experienced data analysts and information architects with detailed knowledge about your company, the competitive situation, the market and the behaviour of your customers are available to you in our digital transformation consulting services in South Tyrol. Together with you, the UX designers and our marketing department, you can define individual steps, functions and requirements for the project and record them in a structured, fixed schedule of requirements.

Through the worldwide proven method "Scrum" with weekly sprints and using the popular ticketing platform "Jira" you can determine at any time in which phase your project of digital transformation is. You can also ensure that your project is on time and within budget. You can provide interactive feedback at any time and thus actively accompany the process.
 

 

Digital Transformation Consulting in South Tyrol with KPIs and Quality Management Systems

Transformation within the company

It is not only in the field of digital corporate transformation that we move forward agilely, but also in your management. The innovative restructuring of the structures also creates new roles and functions that promote both your employees and your work processes. 

For example, it offers the possibility of mobile and collaborative working regardless of time and place. From now on, every employee can easily access files without delay, exchange information with other team members in real time and is kept up to date with the latest version. 

As far as the virtual maintenance, the operational flexibility and the administration of your company are concerned, our digital transformation consulting team in South Tyrol will be at your side from the outset to advise and help you. Before and during the changes, you and your team will be thoroughly briefed by us so that you are optimally informed towards the end of the project and trained in such a way that you can continue working independently.

Your success is our driving force. Our digital transformation consulting in South Tyrol sees it as its most important task to simplify workflows and keep them interface-free, and in some cases even to automate them using intelligent technologies. For us, the satisfaction of our client and his customers is the be-all and end-all of sustainable project planning.
 

 

Big Data - Big Business

Another important advantage of digital transformation is the data-driven approach. Information and points of contact with your customers can be collected and processed for qualitative and quantitative analyses. Through the systematic evaluation of the data, completely new insights can be gained, innovation paths can be found and unnecessary risks avoided.

As an experienced digital transformation consulting in South Tyrol, we set data-based and measurable goals with you right from the start, which you can pursue throughout the entire process. The key performance indicators (KPIs) can be viewed analytically, but are an essential pillar of your success, especially with regard to entrepreneurial, technical and, above all, customer-oriented approaches. Key performance indicators as success factors serve to "risk profiling" and the control of current and future events and contact experiences with your customers.
 

 

Digital Transformation Consulting in South Tyrol with Data Analysis, good Software and great UX Design for a pleasant Costumer Journey

Customer orientation & interaction quality

An important goal of our digital transformation consulting in South Tyrol is to fully meet or exceed the needs and expectations of your customers, to guarantee sustainable value and to build trust in your business over time.

From our point of view, it is of enormous importance to develop a customer-friendly UX design. On the one hand, your prospective buyers not only have a pleasant and intuitive shopping experience - through the simple handling of the website, they also receive all the information they were looking for. 

New digital technologies and versatile communication channels make it much easier to connect with potential customers today than it is with traditional forms of marketing. You can monitor the entire history of your customers (sometimes referred to as "customer journeys") and easily identify strengths and weaknesses as well as opportunities and risks. 

With the right software, data analysis and a modern UX design you can accompany your customers from the initial phase of attention to the purchase decision and the afterbuy phase on their journey.

Thanks to our many years of experience in the digital market, our digital transformation consulting in South Tyrol can show you suitable marketing instruments, optimize sales processes and explain the effectiveness and measurability of your measures. From the care and support of new prospective buyers, to the conversion of customers to be paid and the resulting trust in your company, we help you to analyse the individual behaviour of your buyers correctly, to include them and to actively accompany them along the entire way.

The quality of interaction with your customers is a factor that increases the value and efficiency of your business, since valuable information can be filtered out by gaining feedback from active participants.
 

 

You interested? Contact us today! Our management consultancy for digital transformation in South Tyrol accompanies you professionally and competently on your way to a successful future.
 

 

 

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