As digital transformation consulting company in St. Gallen, Switzerland, we actively support you and accompany you competently through all steps of change.
In order for your company to adapt to this profound cultural change, it is necessary to understand your company's current situation and analyze the entire value chain before applying new digital technologies.
With a team of software developers and management specialists tailored to your needs, we develop a strategy together with you. We make sure that your existing business processes are seamlessly integrated with the new requirements to be implemented.
In order to further refine your digital possibilities and competences, our digital transformation consulting in St. Gallen also provides you with experienced data analysts and information architects with knowledge about your company, the market and the behaviour of your customers. Together with you, our marketing department and the UX designers, you can define individual steps, functions and requirements for the project and record them in a clearly structured catalogue of requirements that is clearly scheduled and fixed in time.
Thanks to the Scrum method with weekly sprints and the Jira ticketing system, which has been tried and tested for many years, you can determine at any time which phase of your digital transformation project is currently in. In addition, this way you can ensure that your project is on time and within budget, providing interactive feedback at all times and thus actively accompanying the process.
Agile not only leads the way in the process of digital corporate transformation, but also in the area of your management. The innovative conversion also creates new roles and functions that promote both your employees and your work processes.
For example, the option of mobile and collaborative working is now available, regardless of time and place. Every employee can now easily and quickly access files, exchange information without delay and is always kept up to date with the latest version.
As far as this operational flexibility, maintenance and administration of your company are concerned, our digital transformation consulting team in St. Gallen will be at your side right from the start. Before and during each change, you and your team will be briefed so that you are well informed and trained towards the end of the project to continue working on your own.
Your success is our driving force. Our digital transformation consulting in St. Gallen considers it its most important task to simplify business processes, to design them interface-free and even to automate some of them using intelligent technologies. Your satisfaction - and of course that of your customers - is the be-all and end-all of sustainable project planning for us.
An additional advantage of the digital transformation is the data-driven approach. Information and points of contact with your customers can be collected and processed for quantitative and qualitative analyses. The systematic evaluation of the data, in turn, allows completely new insights to be gained, ways of innovation to be found and risks to be limited or avoided.
As a digital transformation consulting in St. Gallen, we work with you from the outset to define data-based (and therefore measurable) goals that you can pursue throughout the entire process. The verifiable key performance indicators (KPIs) can be viewed from an analytical point of view, but are a valuable support for your success, especially with regard to technical, entrepreneurial and, above all, customer-oriented approaches. KPIs serve as success factors for risk profiling on the one hand and for controlling current and future events and experiences of contact with your buyers on the other.
One of the top goals of our digital transformation consulting in St. Gallen is to meet or even exceed the expectations and needs of your customers in order to build sustainable added value and trust in your company.
It is important to develop a user-friendly and customer-friendly UX design. On the one hand, your prospective buyers not only have a pleasant and intuitive experience in this way - they also find all the information they were looking for thanks to the simple handling of your product.
Due to new technologies and versatile channels it is much easier to get in contact with potential customers today than it is with usual marketing measures. You can observe the entire course of your customers (Customer Journey) and understand strengths and weaknesses as well as opportunities and risks.
With the right software, strategic data analysis and outstanding UX design, you can accompany the customer from the first phase of attention to the purchase decision and the afterbuy phase on his journey and pursue the desired interests.
Thanks to our broad expertise and years of experience in the digital sector, our digital transformation consulting services in St. Gallen can introduce you to various marketing instruments, optimize sales processes and explain the effectiveness and measurability of your measures in a comprehensible manner. From the care and support of new prospective customers, to the conversion to paying customers and the resulting trust, we help you to analyse the individual behaviour correctly, to involve your buyers and to accompany them interactively along the entire way.
In addition to data collection, the quality of interaction with your customers or buyers is a central factor that promotes the value and efficiency of your company, since valuable information can be crystallized through the feedback of the active participants.
Please contact us! Our management consultancy for digital transformation in St. Gallen accompanies you competently and professionally on your way to a successful future.